0333 Phone Number FAQ

What is an 0333 number ?

0333 numbers are from a special class of numbers called Non Geographic Numbers these are sometimes also called Number Tanslation Service. NGN/NTS numbers allow you to automatically redirect the number the caller dials to another number (without the caller needing to know the redirected number)

How can 0333 numbers help my business ?

Research has suggested that 0333 numbers give companies a national and more prestigious image. Which in turn gives customers (and potential customers) a greater level of trust and confidence in your organisation.

What will it cost me ?

There is one off setup charge and a monthly service charge (depending on the level of inclusive minutes)

These service charges start at just £10 (plus VAT) per month.

You can also add advanced features to your number.

Do I need new telephone equipment installed ?

No. All changes are carried out at the exchange level and are completely independent of the equipment you have on your site. However if your existing equipment allows, you may wish to change your outgoing number presentation (i.e. your caller id) to your new 0333 number.

How do 0333's work ?

0333 numbers are completely transparent to your current telephone service. The service is simply implemented by mapping your chosen 0333 numbers to your current local telephone numbers. When your clients call the 0333 number they are redirected to your office without any delay in the call whatsoever.

Do we have to change our existing telephone provider ?

Absolutely not. We redirect your new 0333 number on to your existing number. Your existing telephone provider will neither know nor care that this has happened.

Will our old numbers still work ?

Yes you will still be able to use your current number. So you can gradually transition from your current number to your new 0333 numbers.

What if we move offices or change our telephone provider/number ?

If you move (or change your actual phone number for any reason), we simply re-direct your 0333 number(s) to your new number(s). Depending on your Call Plan this may incur a small admin charge though.

Can we use an 0333 number for our fax machine ?

Of course you can, although many of our clients prefer to use our Fax to Email service as a replacement to a physical fax machine